To find reliable roofing contractor reviews, start by checking online platforms like Google, HomeAdvisor, and the Better Business Bureau before you hire. Look for contractors with at least 4.5 stars and real photos from past jobs. Read both positive and negative reviews to see real problems people had. According to BrightLocal, 35% of homeowners say online reviews are their top decision-making factor for hiring a roofer. Ask friends and family for names too. Call at least three contractors and compare their answers.
Where to Read Real Roofing Reviews
Google Maps is the best place to start looking. It shows real reviews from people in your area who used the roofer. The Better Business Bureau (BBB) also has reviews and complaint history. HomeAdvisor and Angie’s List let homeowners rate contractors after work is done.
Check the roofer’s website too. Many show photos of completed jobs. According to a survey by This Old House, 79% of homeowners hired contractors for roof work, which means lots of reviews exist online.
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What to Look for in Good Reviews
Real reviews mention specific details. They talk about the price, how long the work took, and how clean the crew left things. Good reviews say things like “the roofer explained everything” or “they finished on time.” Bad reviews often mention surprise costs or poor communication.
Look for patterns. If five reviews say the same problem, that’s a red flag. According to the Better Business Bureau, 40% of roofing complaints involve leaks, so ask reviews about water problems after installation.
Check when reviews were written. Recent reviews matter more than old ones. A roofer can improve or get worse over time.
Red Flags to Spot
Avoid contractors with:
- Under 3.5 stars on Google
- Many negative reviews about leaks or poor work
- No photos of completed projects
- Pressure to pay cash upfront
- No local phone number or address
Questions to Ask When You Call
Ask contractors how long they have been in business. Ask for references you can call. Ask about their insurance and license status. A good contractor will give you three to five customer names and phone numbers.
According to the U.S. Bureau of Labor Statistics, there are 135,140 roofers employed in the U.S. earning a median wage of $50,030 per year. That means many choices exist, so take your time. Get written quotes from at least three contractors before deciding. According to RubyHome, the average roof replacement costs $9,526, with a range from $5,868 to $13,217, so prices vary widely.
Always check reviews before you sign a contract. A few minutes of research now can save you thousands of dollars later.
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Talk with a local roofing solutions to review your options and get a detailed estimate for your project.