To report a roofing company, you need to file a complaint with your state’s licensing board, the Better Business Bureau, or local consumer protection agencies. Bad roofing work happens often. According to industry data, 40% of roofing complaints involve leaks. You have options to report poor service, unfinished work, or dishonest pricing. This guide shows you exactly how to report a roofing company.
Where Can You Report a Roofing Company?
Start with your state’s licensing board. Most states require roofing contractors to be licensed. You can find your board online by searching “[Your State] roofing contractor license board.” File a formal complaint there.
The Better Business Bureau (BBB) is another good option. You can file online at bbb.org. Your complaint stays on the company’s record. According to ConsumerAffairs data, many homeowners read online reviews before hiring a roofer, so your complaint may help others avoid bad service.
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What Problems Should You Report?
Report these issues right away:
- Roof leaks after new installation
- Work not completed on time
- Unfinished repairs or poor workmanship
- Overcharging or surprise costs
- No valid license or insurance
- Safety violations on your property
According to industry data, leaking is the top reason people need roof repairs, affecting 33% of homeowners. If your new roof leaks, that’s a serious complaint worth reporting. Document everything with photos and written records.
How to File Your Complaint
Gather your paperwork first. Collect your contract, invoices, photos of damage, and text messages or emails with the company.
| Step | What to Do |
|---|---|
| 1. Contact the company | Send a written letter requesting the problem be fixed |
| 2. State licensing board | File a formal complaint online or by mail |
| 3. Better Business Bureau | File at bbb.org with all details and documents |
| 4. Consumer protection agency | Contact your local county or state agency |
| 5. Small claims court | File if you want money back for bad work |
Can You Get Money Back?
Yes, sometimes. Small claims court works for amounts under $5,000 to $25,000 (varies by state). You do not need a lawyer. According to U.S. Bureau of Labor Statistics data, the roofing industry employs 135,000+ workers, but not all are honest. Bad contractors can cause expensive damage.
If the roofer caused structural damage, your homeowners insurance may help. A roof replacement costs an average of $9,526, according to RubyHome data. If poor work leads to leaks and damage, you deserve compensation. File your small claims case within your state’s time limit, usually 1 to 4 years.
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Work with a professional roofing contractor to protect your property with quality roofing solutions.